Volume 16, Issue 2 And 3 (10-2002)                   JMDP 2002, 16(2 And 3): 40-48 | Back to browse issues page

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Control Processes for Total Quality Management and Quality Assurance. JMDP. 2002; 16 (2 and 3) :40-48
URL: http://jmdp.ir/article-1-89-en.html
Abstract:   (17850 Views)
While quality has been widely accepted as essential in today's global competition, limited work has been conducted on the management processes that lead to it. This paper addresses the control processes in quality assurance and total quality management. The generic management control process is first presented and its deficiencies are highlighted. The paper then proposes control processes for quality assurance and total quality management. Finally, the two processes are compared.
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Type of Study: Research | Subject: Special
Received: 2011/10/17 | Accepted: 2014/11/19 | ePublished: 2014/11/19

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