Volume 26, Issue 3 (11-2013)
JMDP 2013, 26(3): 161-186 |
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Nafari N, Lak-Ayan A. Analysis of the Relationship between Quality of Work Life and Job Satisfaction in the Area 3 Local Branches of Bank Melat in Tehran. JMDP 2013; 26 (3) :161-186
URL: http://jmdp.ir/article-1-1828-en.html
URL: http://jmdp.ir/article-1-1828-en.html
1- , n_nafari@iau_tnb. ac.ir
Abstract: (9811 Views)
This article tries to study the relationship between “quality of work life”
and “job satisfaction” among the employees of the area 3 local branches
of Bank Melat in Tehran. As far as the purpose is concerned, this study
is an applicable research while from the research methodology point of
view, it is descriptive survey. Statistical population of the research covers
of all the 670 employees of the area 3 local branches of Bank Melat in
Tehran in 2010. A number of 162 employees were selected as samples
of the study through stratified-random sampling. Data-collecting tools
were questionnaires made based on Walton’s quality of work life (QWL)
model and Minnesota Satisfaction Questionnaire (MSQ). They were
tested and later retested to check the reliability of both questionnaires.
It was revealed the reliability of the questionnaire based on QWL
was r=0.82, while that of MSQ enjoyed r=0.88. Spearman regression
technique was employed to analyze and interpret the data. The results
of the study indicated that there was a significant relationship between
quality of work life and job satisfaction among employees of the area 3
local branches of Bank Melat in Tehran. It is to be noted that the criteria
in the quality of work life were sufficient and fair payment, rule of law
in the organization, developing human capacities, solidarity and social
cohesion, social dependence on work life, general life aspects, access to
promotion and job security, and finally safe and healthy working environment.
Keywords: Quality of Work Life, Job Satisfaction, Safe Working Environment, Rule of Law, Solidarity and Social Cohesion.
Type of Study: Research |
Subject:
Public Administration
Received: Nov 19 2014 | Accepted: Nov 19 2014 | ePublished: Nov 19 2014
Received: Nov 19 2014 | Accepted: Nov 19 2014 | ePublished: Nov 19 2014
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