Volume 29, Issue 2 (9-2016)
JMDP 2016, 29(2): 3-24 |
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ardalan M, khademi M, rasouli ghahroodi M. (2016). Electronic Service Quality and Behavioral Intention: Analyzing the Mediating Role of Customer Trust and Perceived Value. JMDP. 29(2), 3-24.
URL: http://jmdp.ir/article-1-2195-en.html
URL: http://jmdp.ir/article-1-2195-en.html
1- Institute for management and planning studies , ardalan.mostafa@yahoo.com
2- Institute for management and planning studies
2- Institute for management and planning studies
Keywords: Perceived Value, Trust, Electronic Service Quality, Structural Equation Approach, Perceived Value
Type of Study: Applicable |
Subject:
Public Administration
Received: Oct 26 2015 | Accepted: Mar 11 2017 | ePublished: Mar 11 2017
Received: Oct 26 2015 | Accepted: Mar 11 2017 | ePublished: Mar 11 2017
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