1- Department of Public Administration, Faculty of Management and Accounting, Qazvin Branch, Islamic Azad University, Qazvin, Iran.
2- Department of Public Administration, Faculty of Management and Accounting, Qazvin Branch, Islamic Azad University, Qazvin, Iran. ,G.memar@iau.ac.ir
2- Department of Public Administration, Faculty of Management and Accounting, Qazvin Branch, Islamic Azad University, Qazvin, Iran. ,
Abstract: (921 Views)
Purpose: Managers' evaluation has always been considered as one of the key processes in organizations. However, this process comes with challenges and limitations that can affect its accuracy and effectiveness. In many cases, evaluations focus only on certain aspects of managers' performance and ignore other aspects, while these neglected aspects can play a decisive role in a comprehensive and accurate evaluation. The purpose of this study was to provide a model for assessing managers' competency based on cognitive tools.
Methodology: This research was applied in terms of purpose and mixed in terms of data collection method. This study collected its data through a qualitative meta-synthesis approach and used the seven-step method of Sandelowski and Barrso (2007) to analyze the data; the studies were coded using the content analysis method in MAXQDA 24 software. Then, to screen and localize the model, the fuzzy Delphi method based on the fuzzy triangle was used with the participation of sixteen theoretical and experimental experts who were purposefully selected.
Findings: The researcher's findings included six dimensions, twenty components, and 115 indicators. The results were categorized into six dimensions: decision-making, cognitive abilities, cognitive processes, problem-solving, interactive, and cognitive-behavioral.
Originality: Factors such as analytical thinking and problem-solving ability had already been studied in the use of cognitive tools, but other cognitive elements such as metacognition, social cognition, learning ability, memorization, retention of attention, decision-making, etc. had been overlooked. In this study, the researcher tried to expand and develop the existing tools.
Recommendations: By integrating cognitive tools into assessment centers, organizations can conduct more comprehensive evaluations of managers' performance in accordance with their specific cultural and contextual needs.
Methodology: This research was applied in terms of purpose and mixed in terms of data collection method. This study collected its data through a qualitative meta-synthesis approach and used the seven-step method of Sandelowski and Barrso (2007) to analyze the data; the studies were coded using the content analysis method in MAXQDA 24 software. Then, to screen and localize the model, the fuzzy Delphi method based on the fuzzy triangle was used with the participation of sixteen theoretical and experimental experts who were purposefully selected.
Findings: The researcher's findings included six dimensions, twenty components, and 115 indicators. The results were categorized into six dimensions: decision-making, cognitive abilities, cognitive processes, problem-solving, interactive, and cognitive-behavioral.
Originality: Factors such as analytical thinking and problem-solving ability had already been studied in the use of cognitive tools, but other cognitive elements such as metacognition, social cognition, learning ability, memorization, retention of attention, decision-making, etc. had been overlooked. In this study, the researcher tried to expand and develop the existing tools.
Recommendations: By integrating cognitive tools into assessment centers, organizations can conduct more comprehensive evaluations of managers' performance in accordance with their specific cultural and contextual needs.
Type of Study: Research |
Subject:
Administrative structures
Received: Oct 19 2024 | Accepted: Feb 15 2025
Received: Oct 19 2024 | Accepted: Feb 15 2025
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