Management and Development Process

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Today, the fast changes and developments of environmental factors have augmented the complexity and ambiguity of the situations so the old paradigms would not be suitable to tackle the problems. This paper tries to use a new approach that encompasses a set of concepts to face the new complex situations. It is a combination of behavioral and managerial concepts that has not yet been published in any conceptual models. In order to formulate a conceptual model, the theories and models related to the issues as well as the previous studies were reviewed the resulting model was composed of psychological empowerment concept (independent variable), organizational commitment (dependent variable), and organizational trust and learning (moderator variable). Meanwhile the relationship between these three variables was analyzed and studied. The main question of the study is to what extent the organizational trust and learning affect psychological empowerment and organizational commitment. The research was of descriptive type, making use of correlation covariance matrix. To this end 125 persons were selected by random sampling method from among the experts of Mellat Bank’s Human Resources Administration General Department. The collected data was analyzed by LISREL and SPSS softwares by statistical techniques such as regression and confirmatory factor analysis in order to confirm the proper indicators and eliminate the weak ones as well as by path analysis to finFinally, the weak indicators were eliminated and the optimal path among the variables was determined.d the optimal path among the variables.

Keywords: Psychological Empowerment, Organizational Commitment, Organizational Trust, Organizational Learning

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