Volume 15, Issue 2 (9-2001)
JMDP 2001, 15(2): 39-52
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20.1001.1.17350719.1380.15.2.4.1
دستیابی به رضامندی مشتری از طریق مهندسی مجدد
Mehrdad Yahyavi
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Public Administration
Received: Feb 28 2012 | ePublished: Sep 15 2001
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